Tokyo Central Hobbies > My order has shipped, but it has not arrived yet.

FAQ's

My order has shipped, but it has not arrived yet.

Here are guidelines for how your order delivery schedule will form. First, various shipping methods have the following the transit times

Shipping transit time estimates

(Important note: these Japan Post estimates are from the date of dispatch, not the date of order!)

EMS: 3-8 days

Economy airmail: 1-3 weeks (countries with well-developed postal system receive packages far more faster and reliably than countries with postal system problems – we recommend this method only to North America, Northern Europe and Western Europe).

Sea mail: 8 weeks or longer (the transit time varies greatly – sometimes less, sometimes more)

Since packages are subject to transit delays please allow some additional time to the above estimates. If you still have not received your package despite waiting at least few weeks beyond the above estimates, please email us at shipping@tokyotoydistribution.com

Japan Post Shipment Tracking Link

If your shipment has already arrived to your country you may contact your local postal office with your shipment tracking number and request additional information from them. Sometimes shipments are hold at customs or at the postal office, if you were not present at the time of delivery or if the package is too large for door-to-door delivery. Postal services usually notify you about this, but there is a possibility that they did not as sometimes might happen.

In our experience, USPS in the United States tends to make door-to-door deliveries frequently whereas in Europe such services might need to be specifically requested from the local postal office. Some European postal offices offer automatic customs clearance for additional service fee.

If you have waited for few weeks beyond the above estimations and your package still has not arrived and you are unable to get further information from your postal office, then please contact us at shipping@tokyotoydistribution.com

Return to Frequently Asked Questions

Document created: March 20, 2010
Last modified: March 20, 2010

You are viewing imitation toy gun products that cannot be converted to shoot lethal projectile. This imitation toy gun cannot use real firearm ammunition such as blanks nor cannot it use metal BBs. Although some products might be available for 18-year olds these products can be only purchased by over 18-year olds. All imitation toy guns that are purchased to United States come with blaze orange muzzle.

Airsoft Guns - Automatic Electric Guns AEG - AK47 - Asahi - Electric Blowback EBB - CMC - Custom works - Gas Blowback GBB - G17 G18 G36 - High Grade Hop Up HGHU - JAC - Model Guns - Classic Airsoft - Escort - Plug Fire Cartridge (PFC) - Kar98k - KM/Head 19.50 - Hi-capa - Hudson - M1 Garand - M4A1 - M14 - M16 - M203 - M249 - M60 - M92 - Marushin - Maruzen - MGC - Modern Weapons - MP5 MP40 - Nitroair - Shoei - Spring cocking - Sniper rifles - Smokey's Gun Factory - Systema - Tanaka Works - Tokyo Marui - TOP - World War 2 WW2 - Vietnam War - VSR-10 - Wild West